Privacy policy

At No More Recruiters, we are committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data controller

No More Recruiters is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: karan@nomorerecruiters.com
Address: United Kingdom

2. Information we collect

We collect and process the following types of personal data:

For jobseekers:

• Identity Data: Name, date of birth, photograph
• Contact Data: Email address, phone number, postcode
• Professional Data: Work experience, qualifications, training certificates, CV
• Compliance Data: DBS certificate details, right to work status, visa information
• Preference Data: Preferred roles, locations, shift patterns, pay expectations
• Application Data: Job applications, cover messages, application status

For employers:

• Organisation Data: Company name, address, CQC rating, service types
• Contact Data: Contact person details, email, phone number
• Vacancy Data: Job postings, requirements, pay rates
• Recruitment Data: Candidate interactions, notes, hiring decisions

Automatically collected data:

• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, features used, time spent on platform
• Cookie Data: As described in our Cookie Policy
• Email Engagement Data: Links clicked in our emails via UTM parameters to measure communication effectiveness

3. Legal basis for processing

We process your personal data based on the following legal grounds:

• Contract: To provide our services and fulfil our contractual obligations to you
• Consent: Where you have given explicit consent for specific processing activities
• Legitimate Interests: To improve our services, ensure security, and communicate with you
• Legal Obligation: To comply with legal and regulatory requirements

4. How we use your data

We use your personal data to:

• Create and manage your account
• Match jobseekers with suitable job vacancies
• Enable employers to find and contact candidates
• Process job applications
• Facilitate communication between users
• Send service-related notifications and updates
• Improve our platform and user experience
• Ensure platform security and prevent fraud
• Comply with legal obligations
• Send marketing communications (with your consent)
• Measure engagement with our email communications to improve their relevance

Messages and in-platform communications

Messages, meeting invites, and attachments sent between users through the platform are stored on our servers. We retain them to deliver messages to recipients, power notifications and unread counts, run automated safety and AI moderation checks (including link filtering), investigate abuse or disputes, and meet legal obligations. Authorised platform administrators may access message content where strictly necessary for moderation, safety, or legal reasons.

The Andrii assistant

Jobseekers can chat with Andrii, our AI assistant, to find jobs, check what a job needs, keep their profile up to date, make a CV and get applications ready. Andrii only sends an application, withdraws one, or answers an employer's invitation when you press Confirm on it. A CV it makes with you is a draft until you save it.

To write each reply, what you type, and the parts of your profile, your CV and the jobs it needs, are sent to Anthropic, which provides the AI model (Claude) that Andrii runs on. Anthropic processes them outside the UK, mainly in the United States, under the safeguards described in section 9, and does not use them to train its models. Anthropic deletes them within 30 days, unless its safety checks flag a conversation as breaking its usage policy, in which case it may keep it for up to 2 years.

If you speak to Andrii instead of typing, your voice is sent to Deepgram to be turned into text; Deepgram doesn't keep the recording or use it to train its models.

Reading your CV

When you upload a CV, on your profile or in a chat with Andrii, its contents are sent to Anthropic, which reads it with Claude so we can fill in your profile from it. Anthropic handles it as described above for the assistant: it doesn't use it to train its models and deletes it within 30 days. Your CV itself is stored with us.

We keep your chat, including what Andrii found and prepared for you, so it can pick up where you left off: until you clear it with "Clear chat history" in the chat, or delete your account. Authorised platform administrators may read chats to keep the service safe, look into problems and improve the assistant.

Other AI features

These features send what they need to Gemini, an AI model made by Google, which returns a suggestion. We use Google's paid service, so Google doesn't use what we send to improve its products or train its models; it keeps a log for a limited time only to detect abuse.

• Making a CV: your profile is used to word the CV we generate for you
• Building a profile by chat: what you type is used to fill in your profile
• Job descriptions: details an employer enters about a vacancy are used to draft its description
• Message checks: messages between users are checked for unsafe content before they are sent

AI only drafts, fills in and flags. It never decides who is hired or rejected; see How We Use AI.

Our mobile app

The NoMoreRecruiters app for iPhone and Android uses the same account and shows the same information as the website. Your sign-in is kept on your phone, encrypted, so you stay signed in; signing out removes it.

If you use the app for an employer, it shows your organisation's applicants as the website does: their profiles, CVs and messages. A CV opens inside the app, and you can share it or save it to your phone; a saved copy is then on your device and in your care. Documents a candidate shares with your organisation, such as a DBS certificate, open view only: every page is marked with your organisation, your email address and the time, the original file never reaches your phone, and the app has no way to share or save them. Opening a CV or a document is recorded, as it is on the website.

If you allow notifications, we keep a token for your phone so we can send them, linked to your account until you sign out on that phone or someone else signs in on it. Notifications pass through Expo's push service and are delivered by Apple or Google. Each carries a short title and text, such as a candidate's first name and the job, and a link inside the app. You can turn them off in the app's Settings or in your phone's settings.

Files you pick on your phone, such as a CV, a document or a job offer, are uploaded to our servers, as they are from the website.

5. Data sharing

We may share your personal data with:

• Other Users: Jobseeker profiles are visible to employers; employer details are visible to applicants
• Service Providers: Third-party providers who help us operate the platform: hosting, email, product analytics via PostHog hosted in the EU, advert measurement via Meta (the Meta Pixel, only after you accept analytics cookies), AI: Anthropic (the Andrii assistant and reading CVs), Google (Gemini, for the other AI features above) and Deepgram (voice input), and the app's push notifications, sent through Expo and delivered by Apple or Google
• Legal Authorities: When required by law or to protect our legal rights

We do not sell your personal data to third parties. We do not share your data with recruitment agencies.

6. Data retention

We retain your personal data for as long as necessary to provide our services and fulfil the purposes described in this policy. Specifically:

• Active Accounts: Data is retained while your account is active
• Deleted Accounts: Data is deleted within 30 days of account deletion, except where retention is required by law
• Application Data: Retained for 2 years after application closure for reference
• Assistant Chats: Kept until you clear them or delete your account
• Legal Records: Retained as required by applicable laws

7. Your rights under GDPR

Under the UK GDPR, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests or for marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at karan@nomorerecruiters.com. We will respond to your request within 30 days.

8. Data security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Staff training on data protection
• Incident response procedures

9. International transfers

Your data is primarily stored and processed within the United Kingdom and European Economic Area. Where we transfer data outside these regions, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

Our AI providers, Anthropic, Google and Deepgram, process what we send them outside the UK, mainly in the United States. Anthropic does so under its data processing terms, which include the UK International Data Transfer Addendum to the EU Standard Contractual Clauses. Google and Deepgram do so under their own data processing terms.

10. Cookies

We use cookies and similar technologies to enhance your experience on our platform. These include:

• Essential Cookies: Required for the platform to function
• Analytics Cookies: Help us understand how users interact with the platform
• Preference Cookies: Remember your settings and preferences

You can change your choice at any time with "Cookie settings" at the bottom of every page, or through your browser settings.

Product analytics (PostHog)

When you accept analytics cookies, we use PostHog (hosted in the European Union at eu.i.posthog.com) to understand how the platform is used and to improve the service. If you are signed in to your account, we associate analytics events with your profile by sending the following data to PostHog:

• Your user ID (the internal identifier we use for your account)
• Your email address
• Your role (jobseeker, employer, training provider or business provider)
• Your account creation date and current subscription status
• Pages visited, key in-app actions, device and browser information

You can withdraw your consent at any time in "Cookie settings" — this stops further tracking and clears the local PostHog data on your device.

If you reject analytics cookies, PostHog still counts your visit anonymously: no cookies, nothing stored on your device, nothing linked to your account. It counts visitors with a code made from your IP address and browser that changes every day, and we only use the totals (which pages are used, how many people visit) to improve the website. Advert tracking codes are removed first, and none of it is used for advertising. The law allows these statistics without consent as long as you can object: switch off "Anonymous usage statistics" in Cookie settings. A browser that sends Global Privacy Control or Do Not Track is treated as an objection.

Legal basis: consent (for analytics cookies); for the anonymous statistics, our legitimate interest in measuring and improving the service, which you can object to as described above.

Advert measurement (Meta Pixel)

When you accept analytics cookies, our website also loads the Meta Pixel from Meta Platforms Ireland. It tells Meta which of our pages you visit, when you send us an enquiry and when you create a jobseeker or employer account, along with your browser details and the Meta cookies already on your device. We use it to measure our adverts on Facebook and Instagram and to show them to people likely to be interested. We do not send Meta your name, email address or profile. Meta processes this data under its own privacy policy and may transfer it outside the UK.

Nothing is sent to Meta before you accept analytics cookies. Withdrawing your consent through the cookie banner stops it at once.

Legal basis: consent.

Account activity records

Separately from the analytics above, when you are signed in we record the dates on which you used the platform — a date and your account identifier, nothing more. No pages, no clicks, and no browsing history are stored. We use this only to understand whether people return to the service and to show our own team when an account was last active.

This is first-party operational data rather than third-party analytics, so it is not covered by the cookie banner. It is deleted when you delete your account.

Legal basis: our legitimate interest in operating, measuring and improving the service.

11. Children's privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use of the platform after changes constitutes acceptance of the updated policy.

13. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113

14. Contact us

For any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: karan@nomorerecruiters.com
Or use our Contact page to get in touch.